Craftsmanship: Our lolita dresses are originally designed and handmade, all are unique works of art.
Occasions: Our lolita dresses are great gifts for wedding, party, cosplay, special occasion or everyday wear. They are very pretty and deeply impress people with the sophisticated and luxurious design. These dresses will make you look so attractive and win so many compliments by wearing them everywhere.
Washing instructions: If the clothes have contrasting colors, it is forbidden to use alkaline detergents such as soap and washing powder, and neutral laundry detergent can be added to cold water instead of soaking. Hand washing or dry cleaning is recommended.
Size: The lolita dresses are different from daily clothes, made in a variety of different materials with specialized stitching and parts. Your usual size will not apply here. Pls check our size chart below before ordering. All dimensions are measured manually with deviation at 1-3cm.
The bustle is not included, if you need the bustle please visit the collection.
We accept 14 days return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and unwashed, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Please contact us before you need to return it.
This is the return information:
Recipient Name: Chunhui Wang
Phone Number: +86 17742003943
Address: D301 #16 XIANGMAOLU, GONGSHU DISTRICT,
HANGZHOU, ZHEJIANG, CN, 310012
1: We don't accept any return or change for the customize products or the cross-dressing costume, customize product is special for your point and condition, we can't resell it, but if there is any quality problem, please contact us, we will fix it. Our seamstress will start customizing the dress for you within 2 days after receiving your payment. It is not possible to cancel the order. Please make a careful decision.
2: Returns or changes must be made within 14 days of the receipt of the order.
3: We offer 100% refund only for parts in the products which are defective or sent by mistake. If you want to return or change the items by yourself by mistake or subjective case, the buyer will bear the back and forth postage.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping address, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at email@example.com.